Privacy Policy

We are committed to protecting your privacy online.

We appreciate that you do not want to personal information you provide to use distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.

Who are we?

The website and business is owned by Rhiannon Jones, run as Fountaine/Little Fountaine.

We operate www.littlefountaine.co.uk.

Personal Data we may collect about you

We can only priced the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as your name, address, email address, telephone number, and payment card information.

We will use the information you provide for the purposes described in the privacy policy to which you agreed to at the time your data was obtained.

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.

Email Marketing

If you sign up to our newsletter, we may use your email address to send you information about our products and services. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by clicking the unsubscribe link in any of our emails.

Furthermore your personal data will be used to

Administer your account with us
Verify and carry out financial transactions in relation to payments you make online
Audit the downloading of data from our website
Improve the layout and/or content of the pages of our website and customise them for users
Identify visitors to our website
Carry out tracking of sales data

Monitoring

We may also monitor who access our website, for example we may automatically collect access information about you such as: the type of Internet browser you use the website from which you have come to our website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. Such information enables us to assess and build a profile of our users.

We use this information to:

Improve the layout and/or content of the pages of our website and customise them for users; and
Further enhance the experience for users

Cookies and similar technologies

A cookie is a small text file that is stored on your device.

For further information about how we use cookies, please see our cookies policy.

Disclosure of your personal data

In most cases personal data will not be disclosed to third parties.

We may disclose your personal data:

To other companies within our group;
If we sell our business to a third party;
To our agents and service providers (e.g. Providers of web hosting or maintenance services);
In any other case where we are required to do so by law or if we believe that such action is necessary to prevent fraud or cybercrime or to protect the website or the rights, property or personal safety of any person.

We may also disclose aggregate statistics about visitors to our website in order to describe our services to prospective partners, advertisers/sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

Security

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

We will use technical and organisational measure to safe guard your personal data, for example:

Access to your account is controlled by password and username which are unique to you
We store your personal data on secure servers
Payment details are encrypted using SSL technology.

You should bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information whilst it is transit over the Internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data.

It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

Cookies

A cookie is a small text file that we store on your device if you agree.

Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out below:

Strictly necessary cookies: These are cookies that are essential to the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use the shopping basket.

Analytical/performance cookies: These cookies allow us to recognize and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These cookies are used to recognise you when you return to our website. This enables us to personalize our content for you, greet you by name and remember you preferences (for example, your choice of language or region).

Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that certain cookies may be set the moment you start visiting this website. You can choose to manage the cookies we use on this website through your browser settings at any time. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site. For more information about how you can change your browser settings, and about cookies in general, you can visit www.allabout cookies.org.